The support (eco)system

We've spent several years setting up, developing and mentoring customer support teams. During this time we knew both joy and frustration and we've learned the importance of having the right people in the right place, just like we've learned the impact of having the wrong people in the wrong place. Only ...

Innovation & e-Commerce

Every day we witness the birth of more and more e-stores, be them from the fashion, technology, healthcare, beauty, lifestyle or food industry. Given that the offer is 4-5 times higher than the demand, how could we possibly succeed to launch or scale our e-Commerce business? There may be several answers ...

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Remember those striking images of the Milky Way, meant to show us where we belong in the Universe? We were scanning some articles and ran into this: Image source: How does that make you feel? Authors: Vlad Diaconu, Andreea Mares

How (exactly) to e-Commerce

Ladies and gents, we are happy to announce we had recently launched our first official group workshop series on the subject of e-commerce. The first event is happening on the 24th and 25th of January 2019, in Bucharest. The initiative Our consulting activity has offered us a very important insight: e-commerce businesses ...