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How to handle negative feedback

We'll start by stating the obvious: it's not in human nature to take a bad remark lightly. The simple thought of someone criticizing something we've said or done makes our blood pressure go up and hot steam of anger pop out of our ears. The impact is even bigger when the edgy ...

WTFs from the life of an e-commerce consultant

Every domain has its twisted side, and e-commerce makes no exception. Throughout our career we’ve encountered many oddities and errors in people’s reactions, thinking or actions. In today’s article we’re talking about some of the most common misconceptions and unrealistic expectations that people from the e-commerce industry seem to embrace with ...

6 tips to keep your motivation

We all have these days when we start questioning if the road we’re going down on is really the right one. Maybe we’re stuck in a never-ending project. Maybe we feel like we hit a dead end. Or maybe we’re frustrated that some things don’t go the way we expected. ...

The power of reporting systems

Long gone the days when you could rely solely on standard reports to determine how your business is doing. Those old-fashioned charts usually provided incomplete information, were hard to extract and even harder to read. By the time you understood the flaws and gaps in your actions, your company might have ...